The Lifeline Assistance Program is a federal initiative designed to make communication services more affordable for low-income households. Here are five key things you need to know about the Lifeline Assistance Program:

1. Eligibility Criteria
To qualify for the Lifeline Assistance Program, you must meet specific eligibility requirements. There are two primary ways to qualify:
Income-Based Eligibility: Your household income must be at or below 135% of the federal poverty guidelines.
Program-Based Eligibility: You or someone in your household must participate in one of several federal assistance programs, such as:
Medicaid
Supplemental Nutrition Assistance Program (SNAP)
Supplemental Security Income (SSI)
Federal Public Housing Assistance (FPHA)
Veterans Pension and Survivors Benefit
Check the official Lifeline website for a comprehensive list of qualifying programs and detailed income guidelines.

2. How to Apply
Applying for the Lifeline Assistance Program involves a few straightforward steps:
Gather Documentation: Collect documents that prove your eligibility, such as pay stubs, tax returns, or program participation proof.
Choose a Provider: Select a telecommunications company that offers Lifeline services in your area. You can use the Lifeline Support search tool to find participating providers.
Submit an Application: Fill out the application form online, by mail, or in person at your chosen provider’s retail location. Ensure you include all required documentation.

3. Benefits Provided
The Lifeline Assistance Program provides a discount on monthly phone or internet services. Here are some key benefits:
Monthly Discount: Eligible households receive a discount of up to $9.25 per month on phone or internet services. For households on Tribal lands, the discount can be up to $34.25 per month.
Multiple Service Options: Depending on your provider, you can apply the discount to either a landline, wireless phone service, or internet service.
Essential Connectivity: The program ensures that low-income families have access to essential communication services, helping them stay connected for work, education, and emergencies.

4. Renewal and Recertification
Once you are enrolled in the Lifeline Assistance Program, you must annually recertify your eligibility to continue receiving benefits. Here’s what you need to do:
Annual Recertification: You will be required to confirm that you still meet the eligibility requirements each year. Your service provider will typically contact you to complete this process.
Maintain Eligibility: Ensure you continue to participate in a qualifying program or that your household income remains within the eligibility guidelines.

5. Program Limitations
Understanding the limitations of the Lifeline Assistance Program is important:
One Benefit Per Household: Only one Lifeline discount is allowed per household, regardless of whether it is applied to phone or internet service.
Non-Transferable: The benefit is non-transferable. You cannot transfer your Lifeline discount to another person, even if they are eligible.
Provider Changes: You can change Lifeline providers, but you must follow the proper procedures and notify both your current and new providers.